BYD Stoke
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- Based on 23 verified purchases in the last 3 months
BYD Stoke Verified Purchases
Total Active Purchases:
72
(Verified: 72)
I had a great experience at BYD Stoke because everything was so simple and nothing was to much trouble for Owen .
Hello, thank you for taking the time to leave this lovely review.
My experience at BYD Stoke was cracking because it was really relaxed, there was no pushing to buy, Owen was friendly, pointing out the various positives of the models in the showroom.
The cars were the stars.
Hello, thank you for taking the time to leave this lovely review.
I'd recommend BYD Stoke to a friend because the experience from the initial enquiry to the delivery of my new vehicle was superb. Friendly & professional staff, especially my Sales contact Alexandra
Hello Joanne, thank you for leaving a 5 star review!
The experience at BYD Stoke was fantastic because they went above and beyond to support a smooth transition of getting my new car.
Hello Callum, thank you for leaving a 5 star review!
The experience at BYD Stoke was extraordinary because I had the pleasure to buy a car of a very professional team and a big shout out to Jack Hulse and his manager who dealt with the car process! I can 100% recommend this place to buy your car!
Hello Dumitru, thank you for leaving a 5 star review!
My experience at BYD Stoke could have been better because of the poor communication to us as the buyer and between staff members.
Good morning,
Thank you for sharing your feedback. I’m sorry to hear that your experience at BYD Stoke was affected by poor communication, both with you as the buyer and between team members. This is not the level of service we aim to provide.
Your comments are extremely valuable, and I will ensure they are passed on to the management team so we can address this and improve our processes.
Kind regards,
Sharon – Swansway Motor Group
