BYD Stoke
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- Based on 58 verified purchases in the last 3 months
BYD Stoke Verified Purchases
Total Active Purchases:
229
(Verified: 229)
Huge thanks to Jared and John for an amazing experience buying my BYD Sealion 7! Everything was perfect from start to finish, with fantastic communication, a great deal, and such a warm welcome. Both were professional, friendly, and made the whole process smooth and stress-free. Highly recommend them!
Thank you for your fantastic review! We're delighted Jared and John made buying your BYD Sealion 7 such a smooth and enjoyable experience. We'll be sure to pass on your lovely feedback to them. Enjoy your new car!
Kind regards, Ruby
My experience at BYD Stoke was memorable because it was quick, easy, informative and Eva was a pleasure to deal with.
Thank you for your lovely review! We're delighted Eva made your experience at BYD Stoke quick, easy, and informative. We'll be sure to pass on your kind words to her!
Kind regards, Ruby
I was pleased with BYD Stoke and would recommend them because the service provided by Jared Campbell very friendly and helpful. The following things are what I found frustrating.
1 - On collection of the vehicle the passenger seat and centre console hatch was covered in marks , Jared took vehicle back to the valetors to be cleaned further.
2- On driving away from the showroom I noticed the rear tyre warning light was on , I then had to return and Jared increased the tyre pressure , subsequently the tyre is still losing pressure and I will need to visit a tyre fitter to get it checked out.
Having spent £24,000 plus on a car I would not have expected these issue which unfortunately tainted my new car experience
The above issues were quickly resolved by Jared to which he apologise profusely, despite some minor issues I would certainly use Jared and the garage again .
Thank you for your honest feedback. We’re pleased Jared Campbell at BYD Stoke provided friendly and helpful service and resolved the initial issues promptly. We’re sorry these affected your collection experience and appreciate your understanding and continued trust in our team.
Kind regards,
Ruby
My experience at BYD Stoke was positive because Owen made the purchase efficient and answered all questions that were in my mind. He even sent a video of the car , as I wanted to see it before driving down to Stoke to collect .
Thank you for your lovely review! We’re delighted Owen at BYD Stoke made your purchase smooth and efficient, answering all your questions and providing a video of the car to help you feel confident before collection. We’ll be sure to pass on your kind words!
Kind regards,
Ruby
My experience at BYD Stoke was positive because they were just so helpful about everything
Thank you for your lovely review! We’re delighted the team at BYD Stoke were so helpful and made your experience a positive one. We really appreciate your feedback!
Kind regards,
Ruby
I'd recommend BYD Stoke to anyone because great service and friendly
Thank you for your lovely review! We’re delighted the team at BYD Stoke provided great service and made you feel welcome. We really appreciate your recommendation!
Kind regards,
Ruby
Contact
Location
Hours
Open - Closes 7:00pm
Wednesday
8:30am - 7:00pm
Thursday
8:30am - 7:00pm
Friday
8:30am - 7:00pm
Saturday
9:00am - 5:00pm
Sunday
10:00am - 4:00pm
Monday
8:30am - 7:00pm
Tuesday
8:30am - 7:00pm
