BYD Stoke

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4.6/5 rating

Outstanding

- Based on 34 verified purchases in the last 3 months

BYD Stoke Verified Purchases

92
Overall
Satisfaction
95
Would
Recommend
56
Total
Purchases

Total Active Purchases:

56

(Verified: 56)

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My experience at BYD Stoke

I'd suggest BYD Stoke to a friend because I got a very good deal, buying experience was excellent my new car was prepared to a very high standard and handover was good

Anonymous
01/12/25
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Reviewed on JudgeService

BYD Stoke's Reply

Thank you for taking the time to leave this lovely review!

02/12/25
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My experience at BYD Stoke

The experience at BYD Stoke was nothing that I could ask more for. Eva Adams had been exceptional as a car sales profession at BYD Stoke. She was friendly and conversational on the phone when making an appointment for the test drive. She was attentive to customer needs and welcoming when I walked through the doors at BYD Stoke for the very first time.

During the test drive, she listened and captured customer needs and when a question that could not be answered, she would be very honest and queried it with other knowledgeable colleagues as she only joined BYD Stoke for two weeks at the time. At collection, she would ensure the used vehicle be in perfect condition and organised a grand collection ceremony for the customer. The vehicle handover process was as smooth as silk and she would ensure the customer’s need continue when the after sales process completed.

Mr Yat Min Charles Chan
24/11/25
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Reviewed on JudgeService

BYD Stoke's Reply

Hello Yat, thank you for taking the time to leave this 5 star review we really appreciate it, we are pleased to hear about your experience at BYD Stoke!

26/11/25
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My experience at BYD Stoke

I had a great experience at BYD Stoke because staff jack and his manager were very nice and explained everything with patients. We kept on making changes to the deal and they patiently worked with us and got us what we wanted. Thank you

Mrs Rajdeep Dhingra
19/11/25
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Reviewed on JudgeService

BYD Stoke's Reply

Hello Rajdeep, thank you for leaving this lovely review. It is fantastic to hear about your great experience with BYD Stoke.

20/11/25
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My experience at BYD Stoke

The experience at BYD Stoke was good because Jack was great sorting everything out, he's a real credit to your company. He provided regular updates on the purchase and I never felt like anything was too much trouble. Great service and thank you for sorting everything.

Miss Vikki Durber
17/11/25
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Reviewed on JudgeService

BYD Stoke's Reply

Hello Vikki, thank you for taking the time to leave this lovely review!

18/11/25
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My experience at BYD Stoke

The staff at BYD Stoke were good because they are friendly

Mr Mark Allen
17/11/25
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Reviewed on JudgeService
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My experience at BYD Stoke

BYD Stoke were really helpful and I'd recommend them because friendly service and great products

Mr Simon Stephenson-Evans
07/11/25
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Reviewed on JudgeService

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